Terms of Use

These Terms take effect upon being posted to users.

The Clinic may amend the Terms in the event of a change in circumstances or for important business reasons, and the amended Terms take effect in the same manner as in the preceding paragraph.

Service membership is formed by the Clinic's acceptance of the user's application for use and the user's consent to the contents of the Terms.

Anyone who wishes to register as a member and use the service must provide the personal information requested by the Clinic.

If the Clinic accepts a user's application for membership, the Clinic will notify the user of the member ID and other matters the Clinic deems necessary.

The ID entered at registration cannot be changed, and only one ID is issued per person.

The Clinic will not accept applications for membership that fall under any of the following items.

In principle, the service is available year-round, 24 hours a day, unless there are special business or technical difficulties for the company.

The service hours in the preceding paragraph may be restricted after prior notice to members when the Clinic deems it necessary, such as for regular system maintenance.

Online consultation, which is part of the service, may not be available 24 hours a day depending on the personal circumstances of the staff member who answers.

The service may be used free of charge by everyone registered as a member.

If the Clinic begins charging for the service, it must post the timing, policy and fees on the service before charging begins.

If a member wishes to withdraw from the service, the member must personally request termination from the operator by email.

When applying for withdrawal, if you provide your name, resident registration number, ID, phone number and reason for termination so that your identity can be confirmed, membership will be terminated after checking that the information matches the registration records.

Withdrawal is complete when you can no longer log in with your existing ID and password.

If a user who withdrew from the service under Article 1 wishes to re-register, the member may personally request re-registration from the operator by email.

When requesting re-registration, if you provide your name, resident registration number, ID and phone number so that your identity can be confirmed, re-registration will be processed.

Re-registration is complete when you can log in with your existing ID and password.

The Clinic strives to maintain security to the best of its ability so that the consultation details of service members or users are not leaked to third parties other than the consulting doctor and service administrator. However, the Clinic is not responsible for disclosure or loss of consultation details in the following cases.

For comprehensive and appropriate answers to consultations requested by members, staff may refer to consultation details and answers.

The contents of consultations conducted on the service may be used for the following purposes after personal information has been deleted.

Answers to consultations are subjective answers based on each staff member's knowledge and do not represent the Clinic's service opinion.

Online consultation may not be provided in whole or in part when the following consultations are requested.

The content provided on the service is general and approximate and is provided for information purposes only. Information or consultation provided on the service can never replace a medical diagnosis. Information or consultation provided on the service is in no way intended to replace medical diagnosis, care or treatment. If you have questions or concerns about your health, you should see an actual specialist and be diagnosed. In no case should you ignore a doctor's diagnosis, or delay diagnosis, care or treatment, because of information provided on the service.

The Clinic does not recommend any specific test, product or treatment mentioned on the service. All opinions expressed on the service are those of the consulting doctor concerned. The Clinic is not responsible for the content of any documents or consultations provided on the service.

Accepting the information on this service, or the opinions of specialists participating in the service or of other members or visitors using the service, is entirely at the user's own discretion. Accordingly, the Clinic is not responsible for any damage, injury or other disadvantage arising from the use of any product, information, idea or instruction provided to members.

Unless there are special circumstances, the Clinic shall allow members to use the service.

The Clinic is obliged to provide the service continuously and stably as set out in these Terms.

The Clinic shall handle opinions raised by members through the prescribed procedures by following appropriate procedures, and if handling takes a certain period of time, it shall inform the member of the reason and the handling schedule.

Members are responsible for all management of their ID and password.

Members agree to receive service emails sent as part of the service.

If a member's ID is used fraudulently, the member must notify the Clinic of that fact.

The Clinic does not sell or provide personally identifiable information to third parties unrelated to the Clinic without the prior permission of the member or user. However, the Clinic may use voluntarily provided registered information in the following cases.

Personally identifiable information (user name, ID, e-mail address, etc.) may be voluntarily disclosed in communication spaces such as bulletin boards (hereinafter communication spaces). In such cases, the disclosed information may be collected, linked and used by third parties, and you may receive unwanted messages from third parties. Such actions by third parties cannot be controlled by the Clinic. Accordingly, the Clinic makes no guarantee regarding the possibility of member information being discovered by methods beyond the Clinic's control.

The Clinic may use Cookie technology for convenient use of the service. A Cookie is a small text file used by a website to identify returning users and help with their continued access and personalized services. Generally, Cookies work by assigning the user a unique number that has no meaning outside the site that issued the Cookie. Cookies do not intrude into the user's system and are not dangerous to the user's files. The Clinic cannot prevent the service's advertisers or related third parties from using Cookies. If a member or user does not want information to be collected using Cookies, they can control whether to accept Cookies in their web browser. However, the use of Cookies may be necessary for the service (especially personalized information) to work properly.

The Clinic may mutually provide/use member information between the service or the company and its business partners.

Disputes over any issues relating to use of the service, other than those provided for in these Terms of Use, shall be resolved by mutual agreement of both parties as far as possible.

If a lawsuit is filed over a dispute arising from use of the service, the court with jurisdiction over the company's location shall be the competent court.